Privacy Policy

AZC, Inc. and its network of sites have a very simple privacy policy. Our philosophy is that your private information is exactly that: private. Your personal information should not be shared with any other party if at all possible. We strongly believe that you and you alone are the owner of your private information.

That means that we do not sell, share, or make available in any other way your contact or billing information to any third parties. We consider customer records to be part of our trade secrets. We do not share them with partners or affiliates. The information that we collect from you is the absolute minimum that is necessary for us to be able to provide you with the service(s) you ordered.

There are a number of pieces of information that we need to collect in order to be able to provide our services to you.

• We collect your name and contact information in order to be able to establish you as the party having sole authority over the account and to enable us to contact you. AZC will not send you any unsolicited information, including email, except as mentioned below. New users will receive an AZC welcome letter explaining the features provided by the service. We contact our customers during the course of normal business operations, such as to send order confirmations, account setup instructions, renewal notices, invoices, payment confirmations, overdue notices, and notices regarding the status of your account, like our newsletter that contains service enhancement notifications and service alerts. Customers are not able to unsubscribe from such notifications. AZC will not send you any unsolicited email regarding any commercial offers or advertisements at any time.
• We collect your name and contact information in order to enable us to reserve your desired domain name. In order to be able to register a domain, ICANN* (Internet Corporation for Assigned Names and Numbers) and the Registries it has authorized require complete and current contact information for the Registrant (i.e. the party who will be licensed to use the domain name). At a minimum this must include:
  • Contact Person Name
  • Company Name (if no company name, then the name of the organization in whose name the domain will be licensed under.
  • Full Registrant Address
  • Registrant Phone Number
  • Registrant Fax Number (Optional)
  • Registrant contact email address
  
  These pieces of information will be part of the PUBLIC record associated with your domain and will be PUBLICLY accessible at WhoIS type services on the Internet. We must collect this information on behalf of the domain licensing authorities, and by registering a domain, you give your implied consent that such information will be made publicly available. This is not as per our policy, but as per the policy of the domain granting authorities.
• Note that ICANN and the Registries that it has authorized may have different privacy policies. AZC and its network of sites are not responsible for the privacy practices or the lack thereof and/or the content of such Web sites.
• We collect billing and credit card information in order to process payment for the services you have contracted. Financial information that is collected is used to bill the customer for products and services and never for any other reason.
• Note that banks, credit card networks such as Visa, Mastercard, American Express, and other financial institutions are likely to track your purchasing habits for their own marketing purposes each time you use your credit card. They may even sell this information to other companies. If you do not wish your purchasing behavior to be tracked by financial institutions, do not use a credit card. Pay by cash. All AZC owned network sites provide you with alternative payment modes other than credit cards.
• For your security and privacy, your personal information and credit card information are kept separate. However, because of this heightened security protocol, if you need to update credit card records, you may have to do this for each individual account if you maintain multiple domains and hosting accounts with us.
• As a company with international customers, we strive to adhere to the privacy laws of our customer's home countries. As a result, our privacy policies tend to be much stricter than those in the US and may be stricter than what you are accustomed to in your home country. Though we are not required to do so, our privacy policies conform greatly to the stringent privacy policies set forth by the European Union.
• Many US privacy certifications organizations such as TRUSTe allow ownership of the information collected on a site to reside with the site owner. AZC and its network of sites maintain a far more strict policy. We assert that the ownership of this data remains with the customer. We claim no ownership rights to any data collected on our site. Note that ICANN and the Domain Registries have different privacy policies and may claim ownership to the data elements they have collected. Though AZC does not necessarily agree, we do not assume any responsibility for the privacy practices of these organizations and their web sites.
• In conformance with European Union rules, all our customers have the ability to review and modify their own customer data records online. Customers can do so by logging into our database using a SSL secure connection at https://secure.azc.com/database using their unique ID and PIN codes.
• During the ordering process we may use cookies. The use of cookies is an industry standard, and many major Web sites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set up to accept cookies. We use cookies to facilitate your order to save you from having to repeatedly reenter the same information. Though they may be placed on your drive, the cookies expire immediately at the end of your order session and cannot be used afterwards. You can remove these cookies from your drive as you see fit.
• We will cooperate with law enforcement agencies and make available any such data as requested, but only if proper subpoenas have been served, and only for data covered by such subpoena.

Our sites have links to other sites. Many of these sites may use devices such as cookies, Active X controls, or other devices to track your progress through the site. We are not responsible for the privacy practices or the content of such Web sites.

Unlike many other Internet companies, we do not gather anonymous information for marketing purposes. We do monitor usage patterns for each individual account for billing purposes or for system administration and maintenance purposes.

We do not have access to your email passwords. All email passwords are immediately encrypted and are accessible and retrievable only by the end user. If you lose your email password, our support engineers will not be able to recover it. So, the privacy of your email communications is entirely dependent on your ability to safeguard your own password.

If we decide to change our privacy policy, we will post those changes on this page and notify our customers of the particular changes.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us using the billing form. We will use all commercially reasonable efforts to promptly determine and correct the problem.

* The Internet Corporation for Assigned Names and Numbers (ICANN) is the non-profit corporation that was formed to assume responsibility for the IP address space allocation, protocol parameter assignment, domain name system management, and root server system management functions previously performed under U.S. Government contract by IANA, InterNIC and other entities.

home | domain | webcard | hosting | faq's | contact us | order